Chats

Chats is where your team talks to each other — not to guests. Channels for a job or a property, direct messages for one person, all in one list with the most recent at the top.

1. 1
2. 2

1. How much is waiting, and the ways to narrow it down
2. Conversations, most recent first

Reading a row

• The name — a channel's name, or the person's for a direct message.
• A property chip under the name, when the channel belongs to one property rather than the whole workspace.
• The last message, prefixed with who wrote it. Your own messages show as You:, so you can tell at a glance whether the ball is in your court.
• The time of that message — a clock today, a date after that.
• An orange badge with the number of messages you haven't read.

The line under the title — 10 unread · 4 active — is the same arithmetic for the whole list.

Finding a conversation

The chips narrow the list: Unread for what's waiting, Favourites for the ones you marked, Direct for one-to-one messages. The magnifying glass searches by name.

The two arrows re-order the list — by recent activity or by name.

Starting one

The pencil in the corner starts a new conversation; so does the round + on any screen. You can write to a person directly, or create a channel if your permissions allow it.

Opening one is Messages on your phone; setting a channel up is Channels on your phone. What the conversations themselves can do — reactions, threads, pins, files, who can create a channel — is explained once in Chats and is the same on both.